ServiceNow

The earnings claim (summary)

Reported ACV

crossed $1,000,000,000 · ACV

Income type

ACV

Claim period

Q2 2026 ended June 30

Claim date

2026-07-22

Business type

other

Business model

enterprise

Proof type

public-revenue-page

Evidence timeline

Dated source events from fields already on this record. Missing values stay “not recorded” — we do not invent dates.

1. 2026-06-30Metric as of
2. 2026-07-22Claim date
3. 2026-07-22Source date
4. 2026-07-22Source published
5. not recordedCollected
6. not recordedLast checked

Source trail

Only fields already recorded on this case. Missing dates show as not recorded — we do not invent checks.

Recorded sources

• Recorded proof link · primary/original field
  Original source ↗

Dates

Publication (source_published)

2026-07-22

Metric as of

2026-06-30

Source date

2026-07-22

Last checked

not recorded

Reported vs desk label

Reported amount carries a Verified (legacy label, recheck pending) badge. The recorded trail is a Public filing (public company filing or exhibit) — not a processor-connected third-party revenue page. No processor check is on file (Last checked: not recorded unless a desk date exists). That is not an audit. Evidence level on file: Public filing. Editorial status: not recorded (editorial keep is not Verified).

What was checked

No check recorded in the supplied data.

Unresolved gaps

Unknowns

costs, human_effort, product_composition

Open question

not recorded

Evidence checklist

Short casefile from recorded fields only. Extend it; we do not invent missing checks or dates.

1. The claim

   ServiceNow — ServiceNow reported that its AI annual contract value crossed $1 billion in Q2 2026, ended June 30. ACV is not recognized quarterly revenue; the release does not specify the exact product perimeter of this AI metric.

   crossed $1,000,000,000 USD · ACV · timeframe: Q2 2026 ended June 30 · claim date: 2026-07-22

2. Sources & checks recorded

   • Original source ↗ — Recorded proof link

   Last checked: not recorded. Publication: 2026-07-22. Metric as of: 2026-06-30. Source date: 2026-07-22.

   Only recorded checks appear here. Missing steps stay “not recorded”.

3. What they establish (named scope)

   Desk label Verified (legacy label, recheck pending): confidence is verified but there is no recorded processor-connected check. Evidence on file is Public filing (public company filing or exhibit). Scope: company-reported statement checked against the cited public source — not processor verification, not audited earnings, not a guarantee of income.

   Evidence level on file: Public filing. Income status field: verified. Editorial status: not recorded (editorial keep is not Verified).

4. Unknowns

   Unknowns: costs, human_effort, product_composition

   Open question: not recorded

   Costs: not recorded. Human effort: not recorded. AI role: Tools named in the case summary: ServiceNow AI.

How they did it

AI ACV called out in earnings/investor materials.

1. AI ACV called out in earnings/investor materials.
2. ACV ≠ cash collected; keep labels honest on the card.

Steps above are the recorded desk notes for this case.

Copy this prompt

Point your agent at this case.

Extract ServiceNow’s cited AI ACV figure and period from the proof URL. Note ACV vs revenue. No invented comparisons.